Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


October 05, 2019

Best Pet Health Insurance ever!

I am so grateful to have Trupanion. Without it, we wouldn't have been able to treat our Barnaby for his hemangiosarcoma. He's doing pretty well so far. I always suggest to friends and acquaintances that they get pet health insurance and always recommend Trupanion

Insurer: Trupanion

By: Lynette

Useful
October 05, 2019

Very good experience.

Everyone was very helpful friendly and polite. Sadly our cat died and the representative was very sympathetic. We will use your company again soon.

Insurer: Trupanion

By: Judith

Useful
October 05, 2019

Othello's Financial Service

Fast and efficient service!

Insurer: Trupanion

By: Willie

Useful
October 05, 2019

Trupanion works easily.

Trupanion works easily. Always fast.

Insurer: Trupanion

By: Steven

Useful
October 05, 2019

Great all around

Very understanding, fast service, good maintenance, fast payment

Insurer: Trupanion

By: Mitch

Useful
October 05, 2019

Trupanion Is Great!!

Trupanion is truly awesome pet insurance and I highly recommend it. Actually I have recommended Trupanion to family, friends and people I meet at the Vet. Once you file a claim, Trupanion will handle your claim immediately. I love Trupanion and I am so relieved.

Insurer: Trupanion

By: Ethel

Useful
October 05, 2019

Love my Trupanion pet insurance!

I love it that my vet can send in my claim electronically. I receive email confirmation when the claim has been received by Trupanion and when it has been processed. I am always singing your praises to all who are pet owners.

Insurer: Trupanion

By: Cindy

Useful
October 05, 2019

Excellent service quick response.

Excellent service, quick response. I highly recommend.

Insurer: Trupanion

By: Evelyn

Useful
October 05, 2019

Trupanion rocks!

Awesome service! Dependable and efficient on response. Waiting on my reimbursement amount. Thank you for the peace of mind I have regarding my dog.

Insurer: Trupanion

By: Claire

Useful
October 05, 2019

Trupanion so worth it!!

Very responsive, caring support. Quick turnaround of claim.

Insurer: Trupanion

By: Laura

Useful

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