Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Couldn't be without Nationwide
We just went thru a tragic situation with our cat, Manny who was diagnosed with inoperable lymphoma. Filing the claims for each visit with our vet and vets in consultation could't have been easier and quickly done. I used the new app VitusVet to enter notes for each visit and file my claims with Nationwide. Love it and plan on using the same app for the rest of our fur family members. I really hope our Vet joins this service soon. Thank you Nationwide for service and support of our family.
Insurer: Nationwide
By: Lynda
Penny hurts, glad I have insurance.
Extremely prompt. What more can I say. Excellent experience. Thank you.
Insurer: Trupanion
By: Marene
Best Pet Insurance Ever!
It is easier dealing with Trupanion for my pets than it is my own health insurance. They are professional, sympathetic to your pets needs and response time is exceptionally fast. Thank you!
Insurer: Trupanion
By: Robin
You guys are great I wish my healthcare was this easy.
You guys are great I wish my healthcare was this easy. Thanks Mark
Insurer: Trupanion
By: Mark
Claims are fast and easy!
Claims are fast and easy! I already recommend Trupanion to everyone I know and some I don't know!
Insurer: Trupanion
By: Denise
Reliable and fast service
Great and fast service. My claim was approved and I was refunded the portion covered within a week! I always recommend Trupanion to my friends or anyone that is looking for pet insurance. We are so thankful that our vet recommended it us!
Insurer: Trupanion
By: Anna
It's so easy to submit a claim and the response is quick.
It's so easy to submit a claim and the response is quick.
Insurer: Trupanion
By: Shawna