Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Penny hurts, glad I have insurance.
Extremely prompt. What more can I say. Excellent experience. Thank you.
Insurer: Trupanion
By: Marene
Best Pet Insurance Ever!
It is easier dealing with Trupanion for my pets than it is my own health insurance. They are professional, sympathetic to your pets needs and response time is exceptionally fast. Thank you!
Insurer: Trupanion
By: Robin
You guys are great I wish my healthcare was this easy.
You guys are great I wish my healthcare was this easy. Thanks Mark
Insurer: Trupanion
By: Mark
Claims are fast and easy!
Claims are fast and easy! I already recommend Trupanion to everyone I know and some I don't know!
Insurer: Trupanion
By: Denise
Reliable and fast service
Great and fast service. My claim was approved and I was refunded the portion covered within a week! I always recommend Trupanion to my friends or anyone that is looking for pet insurance. We are so thankful that our vet recommended it us!
Insurer: Trupanion
By: Anna
It's so easy to submit a claim and the response is quick.
It's so easy to submit a claim and the response is quick.
Insurer: Trupanion
By: Shawna
Love Trupanion!!
So easy I wish the people insurance people incorporated the policies and procedures you utilize.
Insurer: Trupanion
By: Karen
Fantastic experience and simple process!
Trupanion took care of most of the emergency vet bill and made a traumatic experience slightly less painful.
Insurer: Trupanion
By: Mark
I LOVE Trupanion!
I love Trupanion! My dog of 12 years has lung cancer and the treatments which have kept him alive and super happy are ONLY made possible because I have Trupanion. They are fast to respond and cover a claim and 100% transparent and accountable.
Insurer: Trupanion
By: Sara