Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Best investment ever for my dog.
So glad we have insurance on our doghter :) Callie. It was great not having to face a $6000.00 vet bill for her surgery on our own. The claim process was easy and payment was prompt. Thanks Nationwide.
Insurer: Nationwide
By: Susan
Best pet insurance
Nationwide pet insurance is amazing. All the employees really care about the customers and pets.
Insurer: Nationwide
By: Justin
Covered 100%
I have had Nationwide pet insurance on my last 3 dogs. 2 of my dogs developed diabetes and the insurance was a great help with their care. They both have passed now but my current dog just used it for an eye injury we are still dealing with. Great help.
Insurer: Nationwide
By: kimberly
Fast, Friendly, and Dependable!
Winston turned 5 this year...and he was diagnosed with Chronic Kidney Failure at age 2. My Nationwide - Pet Insurance has been with us through everything!
Insurer: Nationwide
By: Donna
Outstanding
I love Nationwide Pet Insurance. Very easy to use and excellent speedy service. We are so happy we have it for our beloved Pua. We know she is well covered with wellness plan included. Outstanding highly recommended pet insurance that has been around for years and has a wonderful reputation. Thank you. Betsy Yawn
Insurer: Nationwide
By: Betsy
Great Pet Insurance
Your 10 year old Labrador had developed a serious limp as a result of bone growth in his left forearm. Our veterinarian advised that arthroscopic surgery was going to be needed. Although it was a rather complex and expensive surgery, the claim was process by HealthyPaws pet insurance in 2 weeks . We are very pleased with their service.
Insurer: Healthy Paws
By: ALEXIS
Pleasantly surprised!
I switched to Nationwide for my pet insurance as my work offers a plan with them and I just had to file my first claim. It was really easy to file online and was resolved quickly with the reimbursement going directly into my account. Completely hassle free!
Insurer: Nationwide
By: Kristi
Great experience
I have not had any issues at all, they are straight fwd., the claims have a quick turn around time and the checks mailed out promptly!
Insurer: Nationwide
By: Jaime
Claim time needs to be faster.
Your claim time is slow. Email that you got a claim is also slow.
Insurer: Nationwide
By: Patricia
Great service. Thank you !
Nationwide pet insurance gives me peace of mind to be able to take care of my beloved princess ‘ health needs at anytime. The service process is easy and with prompt response.
Insurer: Nationwide
By: Gloria