Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Dependable friendly help when you need it most
Finn is a basically a healthy dog who went through a bad time. The comfort of having Nationwide being there to help us through this time let me know I could provide the care we needed to get him back on his paws again.
Insurer: Nationwide
By: Deborah
Best coverage
Best coverage, had different company for previous furry baby, they were horrible. Nationwide has been a pleasure fast processing of Bernies claims! Thank you!
Insurer: Nationwide
By: Susan
Submission and payment of our claim was easy, fast, and I was able to call and quickly get questions answered when needed.
Once again, our VPI Pet Insurance claim was easy and fast to submit and receive. Customer service was great to work with. During what can be a very stressful time, VPI makes it easier to take care of our pets as we need to. Once again, grateful to have VPI.
Insurer: Nationwide
By: Kelly
Best Pet Health Insurance ever!
I am so grateful to have Trupanion. Without it, we wouldn't have been able to treat our Barnaby for his hemangiosarcoma. He's doing pretty well so far. I always suggest to friends and acquaintances that they get pet health insurance and always recommend Trupanion
Insurer: Trupanion
By: Lynette
Very good experience.
Everyone was very helpful friendly and polite. Sadly our cat died and the representative was very sympathetic. We will use your company again soon.
Insurer: Trupanion
By: Judith
Othello's Financial Service
Fast and efficient service!
Insurer: Trupanion
By: Willie
Trupanion works easily.
Trupanion works easily. Always fast.
Insurer: Trupanion
By: Steven
Great all around
Very understanding, fast service, good maintenance, fast payment
Insurer: Trupanion
By: Mitch
Trupanion Is Great!!
Trupanion is truly awesome pet insurance and I highly recommend it. Actually I have recommended Trupanion to family, friends and people I meet at the Vet. Once you file a claim, Trupanion will handle your claim immediately. I love Trupanion and I am so relieved.
Insurer: Trupanion
By: Ethel
Love my Trupanion pet insurance!
I love it that my vet can send in my claim electronically. I receive email confirmation when the claim has been received by Trupanion and when it has been processed. I am always singing your praises to all who are pet owners.
Insurer: Trupanion
By: Cindy