Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,682 total
Other Categories
Kevin did great
Kevin did! He was very knowledgeable and informative. Thank you Kevin!
Insurer: Nationwide
By: Shirley
Terrica was extremely helpful
Terrica was extremely helpful
Insurer: Nationwide
By: Sarah
The person I talk to was very helpful…
The person I talk to was very helpful getting my Dog Aspen insured and taken care of
Insurer: Nationwide
By: Jim b
Stephanie great sales and customer…
Stephanie great sales and customer service Helped me understand what I had questions on. She was patient and helpful. The price was reasonable .
Insurer: Prudent Pet
By: Diane
Mike in Jacksonville
Mike in Jacksonville, Florida was so Incredibly helpful and kind. He is obviously an animal lover and shared in my joy when adopting my new kitten! I would highly recommend Fetch Pet Insurance to protect your baby.
Insurer: Fetch
By: Caitlin Moran
Great and awesome service
Great and awesome service
Insurer: MetLife
By: Sophoa Swischuk
Pumpkin insurance is very easy to use…
Pumpkin insurance is very easy to use and they are always available to answer questions and give timely estimates. They pay quickly and give great explanations about coverage.
Insurer: Pumpkin
By: Susan Nagel
It was a very involved couple of calls
It was a very involved couple of calls, but Dee and Melanie were super great at letting me understand what was going on and did what they said they'd do. I was very happy with their customer service!
Insurer: Nationwide
By: Stewart
This team is always to friendly and…
This team is always to friendly and helpful
Insurer: Nationwide
By: JOHN REIMERS
Overall great experience …
The agent I spoke to was polite and very helpful.
Insurer: Nationwide
By: John Samela