Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
Other Categories
Great customer service with Kia !
Great customer service with Kia !
Insurer: Nationwide
By: customer
15mins…
Was super nice and got the information done fast
Insurer: Nationwide
By: Tyler Estrada
Prompt service on all claims
Prompt service on all claims. This is a very professional and customer oriented company. Our beagle suffers from serious and chronic allergies that have made her and us miserable and have been a real challenge to control. The financial burden is significantly less thanks to Pumpkin. They never try to evade their responsibility and they honor all legitimate claims. I highly recommend this company.
Insurer: Pumpkin
By: Patricia D'Amico
I've very happy with my Pumpkin Pet…
I've very happy with my Pumpkin Pet Health Care plan. Whenever I've called to ask questions, their representatives have been very helpful. My claims have been paid quickly. I recommend Pumpkin to all my friends with pets.
Insurer: Pumpkin
By: Tina
Johnny on the spot with answering calls…
Johnny on the spot with answering calls or returning calls with questions, on claims,refund or payments.
Insurer: Pumpkin
By: Lawrence Wescott
the claim process was easy no hassals
the claim process was easy no hassals, the refund was fast service,customer service was helpful and polite and helpful...keep up the great work Fetch pet Insurance...
Insurer: Fetch
By: Manuel
Daniel was really helpful and I…
Daniel was really helpful and I appreciate the work he did to help my pet get insured
Insurer: Nationwide
By: customer
The time it took to process the claim…
The time it took to process the claim was more then nerve wrecking..the pet insurance I had before this was very fast..within 2-3 days about..and I submitted the invoice twice..which I shouldn't of had to do..everything else was fine
Insurer: Spot
By: Mark Sundberg
With the help I didn’t have any…
With the help I didn’t have any problems doing the claim
Insurer: Fetch
By: Maria