Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,246 total
Other Categories
EVERYONE IS SO GREAT AND I NEVER HAVE…
EVERYONE IS SO GREAT AND I NEVER HAVE TO ASK IF I AM TALKING TO SOMEONE OVERSEAS. EVERYONE ON THE PHONE SPEAKS AND UNDERSTANDS ENGLISH.
Insurer: MetLife
By: charles grant
Wonderful expedient experience and reimbursement
I’ve had embrace pet insurance for many years now and my 10 year seven month old golden Shepherd was diagnosed with congestive heart failure an arrhythmia. Embrace has been wonderful about reimbursing me for all the medicines and Cardiology appointments.
Insurer: Embrace
By: Loretta Lighthart
General opinion about the service
I'm having a really good experience every time I use the insurance for my dogs. Specially with one.
Insurer: MetLife
By: Cynthia
Great value!
Quick turn on claims. Friendly customer service reps.
Insurer: MetLife
By: CK
From start to finish Karley made the…
From start to finish Karley made the process as smooth as possible. All my options were communicated to me clearly and in a way I could easily understand. I’m very thankful for her help in getting the best protection for the new member of my family!
Insurer: Fetch
By: Tori McCabe
They have amazing customer
They have amazing customer
Insurer: MetLife
By: K Moyer
Great company
Great company, very pleased with service
Insurer: MetLife
By: Natalie Higbee
Easy filing claims Customer Service is…
Easy filing claims Customer Service is great I feel I’m getting the best deal for Pet Insurance for my dog
Insurer: Embrace
By: Karen
The customer service is great.
The customer service is great.ALSO THE PROCESSING OF MY CLAIMS ARE GREAT TOO.
Insurer: MetLife
By: customer