Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,246 total
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They are so helpful !!
I love MetLife and how trustworthy they are! I’ve always been reimbursed and I know that MetLife always has my pets back
Insurer: MetLife
By: customer - briana smalls
I love this insurance
I love this insurance. I've never had any issues and they get back to you pretty quickly. Its easy to get them information thats required.
Insurer: MetLife
By: C Bursiewicz
Wonderful Insurance
I have had a wonderful experience with MetLife Pet. I highly recommend it to anyone that wants and needs pet insurance.
Insurer: MetLife
By: Paula Grimes
It was brief and fast.
It was brief and fast.
Insurer: MetLife
By: Diane Lo
Lifesaver
Metlife does a great job of ensuring we have a great experience. I can use the doctor I want, I get reimbursed 90%, and I love that they took on my pet after nationwide discontinued their plan. Metlife has been a true lifesaver for my pet! ❤️
Insurer: MetLife
By: Kristyn Wasikowski
Great customer focus
Easiest way to file and follow the progress of a claim. Excellent customer service and superb communication protocols.
Insurer: MetLife
By: John Richardson
Josh was excellent
Josh was excellent. Very smooth!
Insurer: Fetch
By: Gary Kureczka
On hold for way too long trying to…
On hold for way too long trying to remove a dog that passed away and then they credited me for the wrong amount. Long time customer of Embrace but doubt I shall continue with them.
Insurer: Embrace
By: David Faulkner