Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,246 total
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Just a quick note to thank Laura D for…
Just a quick note to thank Laura D for her help answering my questions about registering our new puppy. I appreciated your knowledge and help and it was a pleasure speaking to you. Happy Thanksgiving!
Insurer: Fetch Canada
By: Janet
Great insurance for pets.
I’ve been with MetLife pet insurance for two years now and they have been on point and never had a problem with them. I recommend MetLife pet insurance.
Insurer: MetLife
By: Francisco
Still though...
Haven't met the Pets Best team in person but you can feel their honesty and Heart.
Insurer: Pets Best
By: KJ Maj
Efficient and Pleasant Experience
The experience was simple to the point. I appreciate how prompt everything was.
Insurer: MetLife
By: customer
Excellent Service!
Spot has come through on ALL of my claims in the past two years. It has been a flawless experience, which is somewhat rare these days.
Insurer: Spot
By: Kevin Byrne
Pet insurance
She took her time went over all the options! Plus she has a sense of humor! Humor just makes challenging situations easier!
Insurer: Prudent Pet
By: Ggsarahgmail.com
Quick response
Quick response without repeated requests for additional information.
Insurer: MetLife
By: customer
Very caring and efficient
Very caring and efficient - makes my life and Lacey’s life easier.
Insurer: MetLife
By: Michelle Hamilton
Amanda was very knowledgeable and…
Amanda was very knowledgeable and answered all my questions. She was a pleasure to speak to and went above and beyond. Great customer service!
Insurer: Fetch Canada
By: Elena