Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,782 total
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Absolutely the worst company known to…
Absolutely the worst company known to man My boy had business insurance with them, he filled all the forms in right when signing up. He got hit on the hyway and they canceled his insurance saying he was doing door dash. He runs a pool company, door dash with pumps and power washers in the back of the truck ? They wouldn’t cover any wrecked equipment, it was all destroyed. They are horrible to deal with and don’t want to pay what the vehicle is worth.
Insurer: Sonnet
By: Dave
Customer service is very helpful and…
Customer service is very helpful and making sure, all questions are answered.
Insurer: MetLife
By: MILA WALKER
My Experience #2
Your company actually paid up. Treated fairly and efficiently.
Insurer: MetLife
By: customer
Was referred by a friend and the…
Was referred by a friend and the representative was cordial and patient with all our questions.
Insurer: Prudent Pet
By: lifeandbsgmail.com
Solid Insurance for our Pets
Fast reimbursements, they don't need tons of additional paperwork during a stressful time. It's been really straightforward to use Healthy Paws for our pets!
Insurer: Healthy Paws
By: swissmiss
The Fetch Representative
The Fetch Representative, Amanda made the experience totally a 5 Star experience. I would rate her higher.
Insurer: Fetch
By: J.A.
Customer service quick on the claims.
Customer service quick on the claims. All and all very good company.
Insurer: Embrace
By: Jackie Patsouras
The representative I spoke to was very…
The representative I spoke to was very friendly and patient. Very pleasant to deal with.
Insurer: Sonnet
By: Linda Hamou
No hassle at a stressful time when our…
No hassle at a stressful time when our pup was hospitalized. Couldn't be happier with hiw smoothly everything went.
Insurer: Trupanion
By: Jon Paul