Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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They make it so easy to work with them.
They make it so easy to work with them.
Insurer: MetLife
By: Garrett
MetLife pet is the best!
I was helped by Shelli, Elmer, & DeVante and they were the best help!!
Insurer: MetLife
By: customer
Quick claim
I filled a claim and the response was very quick. Did not get any problem at all.
Insurer: Spot
By: Nathan Malijan
Happy First time claimer through Trupanion
First time claiming through Trupanion. Not only did they pay my claim quickly, send me an email explaining what was paid and why, but someone (yes… a live person) called me to make sure I understood and to answer any other questions. I had additional claims against the same illness and those were also paid quickly.
Insurer: Trupanion
By: Barbara
They were fast and easy to deal with it!
They were fast and easy to deal with it!
Insurer: Trupanion
By: Kyra
Franklin was so helpful.
Franklin was so helpful.
Insurer: Nationwide
By: Patti Rankin
Its was the best experience submitted…
Its was the best experience submitted my claim and got paid after 2 days. Will add my other dogs to the insurance also
Insurer: Spot
By: Fahad
Great Coverage and Excellent Prices!
"I love this insurance! The plan I have is the top of the line with the highest percentage of coverage. I have recommended this insurance to my coworkers, other I meet at the Vet Clinic, and more. The staff are so kind and very sympathetic to my baby's needs as well as mine. I would highly recommend this company to anyone who wants grat coverage at great prices with an easy and quick reimbursement turnaround. "
Insurer: Pets Best
By: Julie
The Best Pet Insurance!
My young standard poodle was diagnosed at 16 months. There were lots of medical bills to diagnose and properly treat her. Fortunately I have Pets Best Insurance. They have been extremely responsive and covered everything as per my policy terms. I would highly recommend them and I will use them on all my future fur babies!
Immunotherapy is expensive! Thank goodness for Pets Best.
Our 125lb 3 yr old boy Koda was diagnosed with severe environmental allergens at 1 year old. He has to receive weekly injections of his tailor made immunotherapy we receive from his dermatologist of he is miserable with ear and skin infections. These yearly expenses can total in the thousands. Pet's Best covers all of his care at 80%, which is a tremendous lifesaver! I am so glad I had a friend tell me about this wonderful company when we adopted him at 10 weeks old and got the policy. He is a happy healthy boy now!