Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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I have been trying to contact this…
I have been trying to contact this company for the last 4 months. I have submitted a dispute with my bank because the money keeps coming out but the services have stopped. I am trying to contact anybody but to no avail. Your lines are down and your email systems do not reply back. Yet you keep charging my card.
Insurer: Pets Best
By: Daniel Philipson
Enroll with Ease
The ease of navigating through the website to enroll was smooth. Plan comparison data were clear. Option of monthly or annual payment was beneficial. The discount incentive to enroll via internet was a smarter marketing option which I took advantage of. The option to still speak to a live person with the repeated enroll by calling contact information enhanced mytrust and confidence in this enrollment process. Finally, seeing the awards given to MetLife Pet Insurance year after year, was the defininig moment to go with this plan as oppose to comparing it to the Pet Insurance Plan offered by my spouse's company.
Insurer: MetLife
By: Brachelle McMurry
Adding pet insurance was easy and…
Adding pet insurance was easy and smooth process over the phone. Carter was the agent who assisted me to add the pet insurance and he was friendly and accommodating during the process.
Insurer: Nationwide
By: AJ
it was an easy process
it was an easy process
Insurer: Nationwide
By: customerDean
Carla went over all the plans and…
Carla went over all the plans and explained each option and that helped me decide on the best option for my little dog. She was very nice and I really appreciated her help. Thank you Carla
Insurer: Fetch
By: Darnell
Went smoothly and answered all my…
Went smoothly and answered all my questions
Insurer: Nationwide
By: Ckeys
They paid my claims timely
They paid my claims timely. Very happy with their service.
Insurer: Spot
By: customer
They are always efficient and respond…
They are always efficient and respond immediately.
Insurer: MetLife
By: customer