Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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The fact that HealthyPaws is there for…
The fact that HealthyPaws is there for me when/if I need them. I am very glad and impressing with the level of service both, I and my pet get. .
Insurer: Healthy Paws
By: Susan Aintablian
Great experience with Spot Pet…
Great experience with Spot Pet Insurance. Our senior dog required costly treatment and surgery for pneumonia and a mammary mass, and Spot processed all our claims without delay and reimbursed the agreed amounts. We greatly appreciate their reliability and excellent service!
Insurer: Spot
By: Albert Saitgareev
Embrace is always quick to respond to…
Embrace is always quick to respond to your claim & their representatives are always very nice & helpful on the phone.
Insurer: Embrace
By: Garth Leach
Refreshingly Straightforward
Besides being well-informed and friendly, Justin was refreshingly straightforward about the coverage that would best suit our needs. Excellent experience.
Insurer: Fetch Canada
By: Colin
I don't know what I would have done…
I don't know what I would have done without Healthy Paws. I have 2 cats with random issues that cost thousands of dollars. Healthy Paws quickly and easily processed my claims, didn't quibble, didn't give me any issues, just sent my reimbursement. I really appreciate not having to stress out about money during an already stressful time. The latest claim was the quickest yet. I had the money in my account within days.
Insurer: Healthy Paws
By: Lauren Donner
Stress Free Experience with Aileen
I spoke with Aileen today. She was friendly patient and helpful. She answered all my questions and provided additional information I was unaware of. Her honesty is greatly appreciated. Turns out choosing pet insurance can be stressful. Aileen put me at ease and Im happy to have chosen Fetch with Aileens help.
Insurer: Fetch Canada
By: K C
Rosie was was very helpful and…
Rosie was was very helpful and knowledgeable.
Insurer: Nationwide
By: customer
Everyone hates insurance......until you…
Everyone hates insurance......until you need it! I have needed it most recently and have found the claim and processing "process" at Healthy Paws both fast and efficient. Once a dog person always a dog person, and once a Healthy Paws person always a Healthy Paws person. I highly recommend this Company.....until they start tripping over the $'s to pick up the pennies and we all know good companies go that way!
Insurer: Healthy Paws
By: Guy Wilson
Everything explained clearly
Everything explained clearly. Thank you Kevin.
Insurer: Nationwide
By: customer
Glad humans answer
Glad humans answer my question I’ll stay with is company as long as I can afford it great people
Insurer: MetLife
By: Janice Phillips