Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,095 total
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I have always had good experiences with Trupanion.
I have always had good experiences with Trupanion.
Insurer: Trupanion
By: Rene
Great service!
Awesome, Fast and Easy!
Insurer: Trupanion Canada
By: Norah
Thank you for the outstanding customer
Dan was excellent. Very informative, friendly, and personable.
Insurer: Trupanion Canada
By: Angela
Easy to file
Easy claim experience with direct bill. It was nice not to have to deal with billing while worrying about my pet
Insurer: Trupanion Canada
By: Shelly
Easy to get info and answers
Easy to get info and answers
Insurer: Trupanion Canada
By: Mary
excellent service
excellent service
Insurer: Trupanion Canada
By: Shirley
Great service.
Great service. Very responsive. Very helpful and friendly.
Insurer: Trupanion Canada
By: Andrew
I have had no problems with Trupanion.
I have had no problems with Trupanion. Replied quick. I love using the app. Or can chat on line. When I call very friendly customer serice. And helpful!! I have two cats and will be adding a third.
Insurer: Trupanion Canada
By: Kim
TRUPANION: CHOIX PAR EXCELLENCE
Je suis satisfaite de la façon que ça fonctionne (1 plan) et le service à la clientèle, exemplaire.
Insurer: Trupanion Canada
By: Mylene
I continue to recommend!
Never a hold up. Always a quick response, especially with the recurring claim for medications. Weâre so happy to have Trupanionâs assistance!
Insurer: Trupanion Canada
By: Lindsey