Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Easy!
Lemonade insurance made filing a claim and getting money for the bill quick and easy!
Insurer: Lemonade
By: Darielle
Best Insurance Ever
Heathy Paw's Insurance is the best out there. I did my research prior to signing up with them and couldn't be happier. I have unfortunately had to use my policies a couple of times this year. Both times the claims were so easy to complete and any questions were answered quickly. It took less than a week and a half to obtain my insurance refund, that's amazing! Also, they had followed up to see how my dog was doing after her oral surgery. This just shows the level of service you get from this Company. Everyone at Healthy Paws in my experiences with them, is wonderful, caring and considerate. Though I hope never to need again, it's calming and reassuring to know Healthy Paw's Insurance is there for me if it's needed. I would highly recommend this company for your pet's needs.
Insurer: Healthy Paws
By: Lucille
Best Pet Insurance
I have to say Trupanion has been the most valuable insurance policy that I've ever purchased. I purchased it when my Maggie was very young at the advice of my vet. Now that my sweet girl is a little old lady I have counted on Trupanion more and they have been there for us the whole way. Maggie is now almost 16 and I know I can count on Trupanion to help with senior health issues. They even helped pay for prescription food. TRUPANION IS THE BEST! THANK YOU THANK YOU SO MUCH!@@
Insurer: Trupanion Canada
By: Rebecca
Best Pet Insurance
I have to say Trupanion has been the most valuable insurance policy that I've ever purchased. I purchased it when my Maggie was very young at the advice of my vet. Now that my sweet girl is a little old lady I have counted on Trupanion more and they have been there for us the whole way. Maggie is now almost 16 and I know I can count on Trupanion to help with senior health issues. They even helped pay for prescription food. TRUPANION IS THE BEST! THANK YOU THANK YOU SO MUCH!@@
Insurer: Trupanion
By: Rebecca
Thank you
Trupanion dealt with our claim as quickly and completely as I had expected. The process was seamless and thankfully free of glitches and distractions so that I was able to concentrate on making good decisions regarding my dog’s health and treatment options. Thank-you Trupanion.
Insurer: Trupanion
By: Jerry
Bre was very helpful.
Bre was very helpful. Havenât dealt with reimbursement yet.
Insurer: Trupanion
By: Rodney
Excellent easy and fast
Excellent, easy and fast
Insurer: Trupanion
By: June
McKinley was helpful
McKinley was helpful
Insurer: Trupanion
By: Janine
Great service for our dog!
Our dog needed emergency surgery and all the claim details were figured out without a hassle during the very stressful time. My in-laws are looking into changing their pet insurance to Trupanion. Nothing but good things to say! thank you!
Insurer: Trupanion
By: Katie