Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,095 total


Verified October 01, 2022

Our girl thanks you!

Always excellent and saving my sweet girls life

Insurer: Trupanion Canada

By: Kelley

Useful
Verified October 01, 2022

Great coverage

Easy to use

Insurer: Trupanion Canada

By: Charles

Useful
Verified October 01, 2022

Explanation on phone is clear and precise.

Explanation on phone is clear and precise.

Insurer: Trupanion Canada

By: Sharon

Useful
Verified October 01, 2022

100% recommend

Trupanion is so great to deal with!!

Insurer: Trupanion Canada

By: Tammy

Useful
Verified October 01, 2022

Trupanion has helped me with my 4 cats (now 3) for 14 years.

Trupanion has helped me with my 4 cats (now 3) for 14 years. The employees are experienced, caring and patient every time I call. I recommend them to everyone I know. They have helped me save my cat's lives many times. I trust them to be honest and support my pets in every instance. Thanks for their continued love for pets and their owners.

Insurer: Trupanion

By: Catherine

Useful
Verified October 01, 2022

Always a good experience

Always a good experience

Insurer: Trupanion

By: Eileen

Useful
Verified October 01, 2022

Amazing service from truepanion

Amazing experience fast response

Insurer: Trupanion

By: Nicole

Useful
Verified October 01, 2022

Easy claim process

Easy and a fast response.

Insurer: Trupanion

By: Sara

Useful
Verified October 01, 2022

Fast response and reimbursement

Easy to submit the claim and documents. Quick response and approval with direct deposit.

Insurer: Trupanion

By: Jennifer

Useful
Verified October 01, 2022

Pleasant experience.

Everything was easy peasy, convenient. No problems...

Insurer: Trupanion

By: William

Useful

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