Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,095 total
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Excellent coverage
Because Amber was very knowledgeable about my needs & wants to insure my puppy, Archie
Insurer: Trupanion Canada
By: Barbara
Customer service very knowledgeable
Customer service very knowledgeable
Insurer: Trupanion Canada
By: Phyllis
Allergies Claim
Excellent service. Insurance is paid directly to Vetranarian and I only pay my portion.
Insurer: Trupanion Canada
By: Wendy
Very efficient claims service
Fast service Good communication throughout process
Insurer: Trupanion Canada
By: Bernice
Itâs always excellent.
Itâs always excellent. Very helpful and very fast.
Insurer: Trupanion Canada
By: Haley
All claims declined.
All claims declined. Do appreciate staff diligent effort to solidify policy.
Insurer: Trupanion
By: Fay
Satisfied customer
Always been there for my chow chow in his time of need. Streamline billing through my VCA vet hospital makes it really easy on the customers.
Insurer: Trupanion
By: Robert
Happy New Customer
Everything was easy to read and presented in an efficient manner. You come highly recommended by my friend, Susan Faith Zeller-Kent, in Woburn, MA!
Insurer: Trupanion
By: Jo-Ann
Trupanion is simply the best provider
Our pups have been covered with Trupanion for a number of years. The claims process is so user friendly and all correspondence around claims is extremely timely. Iâve even used the Chat on the website which is wonderful.
Insurer: Trupanion
By: Judi