Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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So blessed to have Trupanion
My pup has had several issues, Trupanion has been with us through it all. I have been very blessed to have their assistance in paying a part of her medical bill. If I did not have Trupanion I would not have been able to have my baby girl with me for an extra 6 months. Thank you for everything you have done.
Insurer: Trupanion
By: Kimberly
Thanks Trupanion !
You have always been good to my dog Blazer and I. The response to our claims have been fair and quick.
Insurer: Trupanion
By: Eric
Trupanion takes the financial worry out
Fast review process, respect for vet opinion, timely pay out, long term client support
Insurer: Trupanion Canada
By: David
Quick and easy
Quick and easy
Insurer: Trupanion
By: Kate
Grateful
Thank for the easy, peaceful experience. It was such a relief after the worry over our pet. I could not be more happy with your service!
Insurer: Trupanion
By: Jennifer
Someone who understands new parents.
The ease of the website & Montana the rep was so helpful, kind & an animal lover.
Insurer: Trupanion
By: Cynthia
My little Kodiak
Trupanion paid out claims very quickly and they made the process very easy to submit a claim. Thank you for caring about my pet.
Insurer: Trupanion
By: Bernadette
Trupanion were great and I was particularly pleased with the excellent relationship between the Veterinary Practice and Trupanion.
Trupanion were great, and I was particularly pleased with the excellent relationship between the Veterinary Practice and Trupanion. I would have given a "10" rating, but there was some confusion with the claims at some point which was resolved because of the excellent Trupanion/Vet communication. That part would have caused me some stress, but I didn't have to get involved. Thanks
Insurer: Trupanion
By: Peter