Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Great coverage, easy to find information
Great Name and great coverage! Was so easy to not only find all the information I needed to make an informed decision to switch from our old provider but it was super fast, easy and convenient to sign my dogs up! I had questions which were answered promptly through email and am so happy with the services provided, the coverage and the affordability of this pet insurance. I now pay half of what I did with our old insurance company and it feels Furkin good. I appreciate that there are no hidden fees and you clearly indicate when rates will increase with age and by how much!
Insurer: Furkin
By: Chantell
Easy process and helpful care team
The process was very easy and everyone I spoke to for clarification of certain things was extremely helpful!
Insurer: Furkin
By: Lindsay
Furkin has been excellent, honest, and pleasant
Furkin thus far has been excellent to interact with. No surprises and issues for receiving reimbursement for claims. They are honest and pleasant.
Insurer: Furkin
By: Katherine
All the staff I have spoken with has been very courteous knowledgeable and helpful.
All the staff I have spoken with has been very courteous, knowledgeable, and helpful.
Insurer: Trupanion
By: Tony
Always great customer service
Always great customer service
Insurer: Trupanion
By: Josephine
Because sheâs professional And she was so nice to me
Because sheâs professional And she was so nice to me
Insurer: Trupanion
By: Manny
Been very happy with company and staff
Been very happy with company and staff
Insurer: Trupanion
By: Wendy
Every time I call Trupanion for help with questions or need help regarding claims #1 they answer the phone and #2 and are always very helpful and efficient!
Every time I call Trupanion for help with questions or need help regarding claims, #1 they answer the phone and #2 and are always very helpful and efficient!
Insurer: Trupanion
By: Lisa