Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Life Savers!
My experience with PetEmbrace has been amazing! They have been there when I have needed them most and they have been very reliable. The only downside to using this insurance is having to pay out pocket first but they are pretty quick with the reimbursement so its a win. I have personally called their customer service and I felt very welcome and they help me with any issues I had. I think the price is very good for 2 pets covered with the comprehensive and illness plan.
Insurer: Embrace
By: customer
Pet's Best is an easy company to deal with.
Pet's Best staff have been helpful when I called for assistance when filing a claim. Pet's Best also emails me when there is a delay in the claim process.
Insurer: Pets Best
By: Kimberly Bernth
Darren is great
Darren is great! So helpful and resourceful.
Insurer: Nationwide
By: customer
Great Coverage, Reasonable Price
Having Fetch Pet insurance has been a great experience. Claims are reviewed and paid quickly. This has allowed me to get the care and medications needed to keep my little buddy healthy. Highly recommend this insurance for all pets.
Insurer: Fetch
By: Linda
I am new with Fetch and so far I am…
I am new with Fetch and so far I am very pleased with your company. All associates have been very courteous and helpfull. I spoke with Belinda today who helped me get my account updated. She was most helpful, very professional, polite, etc.
Insurer: Fetch
By: Deborah Morse
Specialist i talked to was great
Specialist i talked to was great
Insurer: Nationwide
By: customer
Great Customer Service!
Ken at extension 6217 was great to work with!
Insurer: Nationwide
By: Gypsy Johnson
Thousands in cancer claims
I have had thousands of claims submitted and Pets Best has paid pretty much everything I have thrown at them. There is no hidden fine print that excludes expensive procedures / meds. When something was not covered, it was completely reasonable, and good explanation was given. Pets best allowed me to give my cancer dog a shot at living longer. Great company to deal with.
professional Service
Jaydeep from customer service was excellent. He answered my questions clearly, confirmed all the details, and made the process quick and stress-free. His professionalism and efficiency made the experience very positive.
Insurer: Sonnet
By: Jeff B.