Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,952 total


Verified November 05, 2022

Quick and easy

Quick and easy

Insurer: Trupanion

By: Kate

Useful
Verified November 05, 2022

Grateful

Thank for the easy, peaceful experience. It was such a relief after the worry over our pet. I could not be more happy with your service!

Insurer: Trupanion

By: Jennifer

Useful
Verified November 05, 2022

Someone who understands new parents.

The ease of the website & Montana the rep was so helpful, kind & an animal lover.

Insurer: Trupanion

By: Cynthia

Useful
Verified November 05, 2022

My little Kodiak

Trupanion paid out claims very quickly and they made the process very easy to submit a claim. Thank you for caring about my pet.

Insurer: Trupanion

By: Bernadette

Useful
Verified November 05, 2022

Trupanion were great and I was particularly pleased with the excellent relationship between the Veterinary Practice and Trupanion.

Trupanion were great, and I was particularly pleased with the excellent relationship between the Veterinary Practice and Trupanion. I would have given a "10" rating, but there was some confusion with the claims at some point which was resolved because of the excellent Trupanion/Vet communication. That part would have caused me some stress, but I didn't have to get involved. Thanks

Insurer: Trupanion

By: Peter

Useful
Verified November 05, 2022

Pet insurance provides peace of mind

Very easy to file and maintain.

Insurer: Trupanion

By: Patric

Useful
Verified November 05, 2022

Trupanion is the BEST!!!

Very helpful when my Dasher needs help.

Insurer: Trupanion

By: Diane

Useful
Verified November 05, 2022

Trupanion pet insurance

Excellent service

Insurer: Trupanion Canada

By: Barbara

Useful
Verified November 05, 2022

Pet Care Made Easy

From start to finish, everything first rate.

Insurer: Trupanion Canada

By: Dawn

Useful
Verified November 05, 2022

Timothy was friendly and helpful.

Timothy was friendly and helpful.

Insurer: Trupanion Canada

By: Anita

Useful

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