Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Quick and easy
Quick and easy
Insurer: Trupanion
By: Kate
Grateful
Thank for the easy, peaceful experience. It was such a relief after the worry over our pet. I could not be more happy with your service!
Insurer: Trupanion
By: Jennifer
Someone who understands new parents.
The ease of the website & Montana the rep was so helpful, kind & an animal lover.
Insurer: Trupanion
By: Cynthia
My little Kodiak
Trupanion paid out claims very quickly and they made the process very easy to submit a claim. Thank you for caring about my pet.
Insurer: Trupanion
By: Bernadette
Trupanion were great and I was particularly pleased with the excellent relationship between the Veterinary Practice and Trupanion.
Trupanion were great, and I was particularly pleased with the excellent relationship between the Veterinary Practice and Trupanion. I would have given a "10" rating, but there was some confusion with the claims at some point which was resolved because of the excellent Trupanion/Vet communication. That part would have caused me some stress, but I didn't have to get involved. Thanks
Insurer: Trupanion
By: Peter
Pet insurance provides peace of mind
Very easy to file and maintain.
Insurer: Trupanion
By: Patric
Trupanion is the BEST!!!
Very helpful when my Dasher needs help.
Insurer: Trupanion
By: Diane
Trupanion pet insurance
Excellent service
Insurer: Trupanion Canada
By: Barbara
Pet Care Made Easy
From start to finish, everything first rate.
Insurer: Trupanion Canada
By: Dawn
Timothy was friendly and helpful.
Timothy was friendly and helpful.
Insurer: Trupanion Canada
By: Anita