Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,258 total
Other Categories
Nationwide has been a partner in taking…
Nationwide has been a partner in taking care of my dogs. The vet hotline has helped me with triaging an issue with my dog when I wasn’t sure what to do. Payments for expenses is always very easy and fast (under 5 days from submittal).
Insurer: Nationwide
By: customer
The rep was very nice and informative
The rep was very nice and informative. She answered all my questions.
Insurer: Nationwide
By: Rachel
The process was fairly simple by…
The process was fairly simple by uploading the documents requested. The number of days was fairly reasonable and the claim was paid according to the agreement.
Insurer: Fetch
By: customer
They are very helpful when you have a…
They are very helpful when you have a question about a claim. They go over our claims so we understand it better. Everyone is very helpful with
Insurer: MetLife
By: Norman L
Courteous
Courteous, knowledgeable and professional customer service.
Insurer: Nationwide
By: Robert Santana
Art was very knowledgeable
Art was very knowledgeable, helpful, and friendly.
Insurer: Nationwide
By: customer
Friendly and professional
Friendly and professional
Insurer: Nationwide
By: CHARLENE
Great customer service
Great customer service! Keep up the great work!!
Insurer: Prudent Pet
By: customer