Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Agent was friendly and helpful.
Agent was friendly and helpful.
Insurer: Trupanion
By: Sue
Easy transfer from breeder to us.
Representative was friendly, helpful, and made the experience quick and easy.
Insurer: Trupanion
By: Karen
fast resolution
Had a very quick response to scanned claims
Insurer: Trupanion
By: Peggy
great customer service and quick response time
great customer service and quick response time
Insurer: Trupanion
By: Laura
Have had Trupanion since 2012.
Have had Trupanion since 2012. Always helpful. Very satisfied.
Insurer: Trupanion
By: David
Enjoyed a quick and accurate response to my claim.
Enjoyed a quick and accurate response to my claim.
Insurer: Trupanion Canada
By: Heather
Thank you.
Thank you for making the experience a positive one. Everyone that I dealt with was friendly, compassionate and very helpful. I also found the process quick.
Insurer: Trupanion Canada
By: Maria
Amazing service
The fellow I talked to was amazing with me. So kind and gave me all the info I needed so barely had a question and it was so easy
Insurer: Trupanion Canada
By: Pam