Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Drew was amazing sent email and did what what asked to fix a In corrected billed item!
Drew was amazing sent email and did what what asked to fix a In corrected billed item!!
Insurer: Trupanion
By: Sherrie
Efficient helpful
Efficient helpful
Insurer: Trupanion
By: Michael
Extremely pleasant and very knowledgeable
Extremely pleasant and very knowledgeable
Insurer: Trupanion
By: Victoria
I am disappointed for the first time after many years of great customer serviceâ¦I am still waiting on a claim from Oct 27 Very bad communication between you and my vet and me
I am disappointed for the first time after many years of great customer serviceâ¦I am still waiting on a claim from Oct 27,,, Very bad communication between you and my vet and me
Insurer: Trupanion
By: Judy
Satisfaction with Trupanion!
Not as easy as it used to be. Still very convenient. Thank you.
Insurer: Trupanion
By: Walter
Trupanion best & fastest claims service!
I always have a great experience with Trupanion. I think itâs the best pet insurance and claims are handled faster than any company Iâve ever dealt with. Thank you for your quick response time to claims! Happy Holidays!!
Insurer: Trupanion
By: Kathryn
Trupanion is the best!
Super easy to file, and real peace of mind :)
Insurer: Trupanion
By: Rachel
Trupanion is the best!
Trupanionâs customer service is the best. Claims are received and viewed immediately. Thank you Trupanion. Happy Thanksgiving
Insurer: Trupanion
By: Gerald