Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Communication compassion overall knowledge
Communication compassion overall knowledge
Insurer: Trupanion Canada
By: Paulette
Alison was so extremely friendly and courteous on the phone.
Alison was so extremely friendly and courteous on the phone. They helped me with my inquiry and answered all my questions related to my call.
Insurer: Trupanion
By: Jessica
So Grateful for Trupanion!
As always, great experience. So grateful to have Trupanion by our side as we help our pup battle cancer.
Insurer: Trupanion
By: Lisa
Fast and easy to enroll
Fast and easy to enroll
Insurer: Trupanion
By: Margaret
I appreciated the customer service I received from Tina.
I appreciated the customer service I received from Tina.
Insurer: Trupanion
By: Michele
Pleased& Greatful!
I had a hassle free experience. Trupanion delivered as advertised. My dogâs needs were handled with grace, care & compassion every step of the way. Thanks for everything!
Insurer: Trupanion
By: CHRISTINA
Easy to enroll
It was easy to enroll and good customer service
Insurer: Trupanion
By: Manuel
Professional helpful and expedient customer service
Professional, helpful and expedient customer service
Insurer: Trupanion
By: Bobby