Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,952 total


Verified December 08, 2022

Easy and timely claims reimbursement

We had our first experience with Furkin recently. The process of submitting the claim was well described and uncomplicated, even for a nontechnical person like me. We received the deposit directly into our account in a timely manner. It couldn't have been easier. Thank you Furkin, for making the process so painless.

Insurer: Furkin

By: Sandi

Useful
Verified December 08, 2022

Because she showed genuine concern

Because she showed genuine concern

Insurer: Trupanion

By: Ron

Useful
Verified December 08, 2022

easy fast friendly response

easy fast friendly response

Insurer: Trupanion

By: Cindy

Useful
Verified December 08, 2022

Excellent care for our whippets; love the way your insurance works great customer service cans claims paid fast.

Excellent care for our whippets; love the way your insurance works, great customer service, cans claims paid fast.

Insurer: Trupanion

By: Dara

Useful
Verified December 08, 2022

Best insurance

Great insurance and services

Insurer: Trupanion

By: Jose

Useful
Verified December 08, 2022

Trupanion saved my dogs life. Period

If weren’t for Trupanion my dog wouldn’t be here. Claims are submitted easily and processed quickly

Insurer: Trupanion

By: John

Useful
Verified December 08, 2022

Super friendly and helpful.

Super friendly and helpful. Was able to answer all of my questions. Easy company to work with when filing claims.

Insurer: Trupanion

By: Janet

Useful
Verified December 08, 2022

Good to have

the young lady was helpful and understanding

Insurer: Trupanion

By: Lenny

Useful
Verified December 08, 2022

Trupanion provides excellent service.

Trupanion provides excellent service.

Insurer: Trupanion

By: Anthony

Useful
Verified December 08, 2022

Very helpful

Very helpful

Insurer: Trupanion

By: Barbarajean

Useful

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