Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,952 total


December 23, 2022

ASPCA pet insurance is awesome!

They get claims paid quickly, are polite and kind and the coverage is great for the money. ASPCA cares about our pets!

Insurer: ASPCA

By: Becky

Useful
Verified December 23, 2022

Best Pet Insurance Available!!

Easy of signing up. Best coverage available. Super knowledgeable and friendly staff.

Insurer: Trupanion Canada

By: Terry

Useful
Verified December 23, 2022

Great rates

Great rate and friendly reception. Easy to understand.

Insurer: Furkin

By: Harris

Useful
Verified December 23, 2022

Customer service at Trupanion is consistently excellent.

Customer service at Trupanion is consistently excellent. Thank you. xoxo

Insurer: Trupanion

By: Emily

Useful
Verified December 23, 2022

Doug was efficient and pleasant.

Doug was efficient and pleasant.

Insurer: Trupanion

By: Diane

Useful
Verified December 23, 2022

Penny.

Great service.

Insurer: Trupanion

By: Tony

Useful
Verified December 23, 2022

Positive feedback for Jordan

Jordan was knowledgeable, friendly, and gave great advice. I would strongly recommend Trupanion to all pet owners I know after my experience.

Insurer: Trupanion

By: Olivia

Useful
Verified December 23, 2022

Professional staff

Professional staff

Insurer: Trupanion

By: William

Useful
Verified December 23, 2022

Trupanion claims

Quick efficient claim response Helpful courteous reps on phone

Insurer: Trupanion

By: Angela

Useful
Verified December 23, 2022

Always friendly and ready to help 24/7

Always friendly and ready to help 24/7

Insurer: Trupanion Canada

By: Lucie

Useful

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