Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Good service
Good customer service
Insurer: Furkin
By: Sanjana
Perfect Experience
Agent was super knowledgeable and very friendly. Very easy to talk with.
Insurer: Trupanion
By: Chris
Customer service representative I spoke with.
Customer service, representative I spoke with. Top notch!
Insurer: Trupanion
By: Lisa
Easy to file and expedited quickly
Easy to file and expedited quickly
Insurer: Trupanion
By: Danielle
Easy experience!
Helpful staff
Insurer: Trupanion
By: Susan
I already have you guys are so awesome grateful for all of you!
I already have, you guys are so awesome, grateful for all of you!!!
Insurer: Trupanion
By: Diane
Knowledgeable Friendly Helpful
Knowledgeable Friendly Helpful
Insurer: Trupanion
By: Jane
Past experiences with Trupanion made me continue coverage with new puppy.
Past experiences with Trupanion made me continue coverage with new puppy. Logan's helpfulness and reassurance with recent claim reaffirmed my decision.
Insurer: Trupanion
By: Ruth
She was warm and gave ideas and her follow up with me was over and above please send her my gratitude for her outstanding job
She was warm and gave ideas and her follow up with me was over and above please send her my gratitude for her outstanding job
Insurer: Trupanion
By: Carolee