Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,952 total


Verified December 28, 2022

You are very helpful and efficient.

You are very helpful and efficient. Your employees are extremely friendly and knowledgeable. Thank you

Insurer: Trupanion

By: Barry

Useful
Verified December 28, 2022

Your company is a class act!

Your company is a class act! I’ve been a client for over 10 years and have always gotten wonderful service and help

Insurer: Trupanion

By: Ruth

Useful
Verified December 28, 2022

Outstanding customer service!

The customer service is absolutley outstanding. They respond quickly and provide immediate answers to your questions.

Insurer: Furkin

By: John

Useful
Verified December 28, 2022

Because I had good service

Because I had good service

Insurer: Trupanion

By: Leon

Useful
Verified December 28, 2022

Because she answered all my questions and she was so sweet so hard to fine people like this……

Because she answered all my questions, and she was so sweet, so hard to fine people like this……

Insurer: Trupanion

By: Lupe

Useful
Verified December 28, 2022

Krypto

Dr's. and staff were very caring and professional about my puppy's care

Insurer: Trupanion

By: Jeanice

Useful
Verified December 28, 2022

Great service care for my pets needs

Great service, care for my pets needs

Insurer: Trupanion

By: John

Useful
Verified December 28, 2022

Amazing

It was super easy. My veterinarian submitted my claim for me

Insurer: Trupanion

By: Heather

Useful
Verified December 28, 2022

Trupanion is a wonderful choice!

Montana, the customer representative, was super patient and helpful when explaining things to me. I love that Trupanion representatives are available 24/7, the process was easy!

Insurer: Trupanion

By: Arnalda

Useful
Verified December 28, 2022

Quick response great service.

Quick response, great service.

Insurer: Trupanion

By: Anthony

Useful

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