Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Highly Recommend Fetch
Justin went above and beyond to answer my questions. I have had Fetch Insurance before for my beloved Boxer. Fetch made it easy to file claims using the app. They quickly processed claims. Thanks to Justin’s help, I now have my adopted dog insured.
Insurer: Fetch
By: SH
Joshua was very helpful and…
Joshua was very helpful and professional. Answered all my question and let me know when policy would take effect.
Insurer: Fetch
By: Deborah Sewell
Kind …
Fetch Pet Insurance customer service representative Katie was very kind & helpful with my questions I had on filing a claim. She was also very patient. Thank you
Insurer: Fetch
By: Julie
I had the pleasure of talking to Nav…
I had the pleasure of talking to Nav today. She helped me, answered all my questions and gave the best deal to steal.
Insurer: Sonnet
By: Mohammed Al-Juboory
Was very easy to fill out forms and…
Was very easy to fill out forms and very easy to communicate with all. Bonus received money very fast for my dogs surgery. Very Happy! Thank You
Insurer: Spot
By: Pam
Amanda was impressionable
Amanda was impressionable. Has a strong knowledge base of the products, and brand. I really enjoyed my experience.
Insurer: Fetch
By: Herman Lozada
I’ve had several pet insurance policies…
I’ve had several pet insurance policies over the years, and Spot is by far the best. It’s easy to submit claims, and they’re extremely fair with their acceptance of invoices. I highly recommend.
Insurer: Spot
By: Lisa C.
Great customer service
The customer service
Insurer: Sonnet
By: Defat Mihreteab Ghebre
I was on the phone with them for an…
I was on the phone with them for an hour and a half just to get my money back not a great company at all. They were rude.
Insurer: Sonnet
By: Al CrowFord