Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Trupanion is There for You and Your Pets
Iâve had Trupanion for my dogs for at least seven years. They are efficient, and keep you notified about the claims process. The plans and deductibles are offered to fit everyoneâs budget.
Insurer: Trupanion
By: Jane
Our dog had an emergency that led to a 5 day hospital stay and numerous follow up visits.
Our dog had an emergency that led to a 5 day hospital stay and numerous follow up visits. Trupanion has been very responsive to claims and questions.
Insurer: Trupanion
By: Jill
Excellent in the event of an emergency!
The employee helping me was so clear, efficient, and thorough.
Insurer: Trupanion
By: John
Trupanion employees have always been beyond courteous and helpful in every way!
Trupanion employees have always been beyond courteous and helpful in every way!
Insurer: Trupanion
By: Inez
Best in town!!!
Very quick response every time!
Insurer: Trupanion
By: Sharon
pet insurance
We had healthy paws insurance for many years and I highly recommend it. Submitting claims is very easy on the app and they are processed and reimbursed quickly. Their customer service and client relations are easy to be dealt with and issues are usually resolved promptly. My dog recently had major surgery and I am very happy with how they handled our claim and even emailed to check on our pet.
Insurer: Healthy Paws
By: Bianca
Time Well Spent.
Because Of Quality Time By The Representative.
Insurer: Trupanion
By: Nelson