Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
Other Categories
Excellent costumer service!
Excellent costumer service! Pricing is fair when you factor in the fact that thereâs no limit on your pets healthcare!
Insurer: Trupanion
By: Amy
Extremely professional her customer service was outstanding!
Extremely professional her customer service was outstanding!
Insurer: Trupanion
By: Scot
Had a previous pet policy and was very pleased with the level of service from Trupanion and coverage.
Had a previous pet policy and was very pleased with the level of service from Trupanion and coverage.
Insurer: Trupanion
By: Keith
Haley was great and honestly thatâs what I like best about Trupanion.
Haley was great and honestly thatâs what I like best about Trupanion. I donât think Iâve ever had a bad experience with your associates
Insurer: Trupanion
By: Herb
Knowledgeable
Knowledgeable
Insurer: Trupanion
By: Tracy
Professional Followed up with me Detailed explanation
Professional Followed up with me Detailed explanation
Insurer: Trupanion
By: Frances
Great customer service
Rep was very thorough with providing plan coverage information and verifying that I understood all aspects of the plan. She took the time to explain all my options (regarding deductible) and how that would affect the monthly charge for the policy. I initially had to call due to the breeder code expiring and she explained what I can do to waive the waiting period.
Insurer: Trupanion
By: Nancy
Arthur and Valerie Faren for Whiskey
Representative was good and from his responses insurance seems good
Insurer: Trupanion
By: Valerie