Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,742 total
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Great customer care
Great explanation and communication from the representative!
Insurer: Furkin
By: Ashley
Lady from care team was kind and helpful
I just signed our 2 boys up for furkin the other day. I just did it online but I had to call and change something and they had me at the recording, â you sit and stay and weâll go get your furkin insuranceâ ð. Beyond that brilliant bit, the lady I talked to was sweet and kind and dealt with the issue quickly and efficiently. Very happy with our decision so far.
Insurer: Furkin
By: Tanya
Fantastic customer service
Fantastic customer services
Insurer: Furkin
By: Jessica
Any time I spoke to them they were great
Any time I spoke to them they were great
Insurer: Trupanion
By: Rosanne
Because I got excellent customer service treatment.
Because I got excellent customer service treatment.
Insurer: Trupanion
By: Diana
Best Customer Service
Friendly and thorough.
Insurer: Trupanion
By: Gliria
Trupanion in general and Sarah in particular on this day has been great overall in the past 12 years we have been with them.
Trupanion in general and Sarah in particular on this day has been great overall in the past 12 years we have been with them. Super efficient, friendly and caring - thank you
Insurer: Trupanion
By: Jane
Trupanion is awesome.
Very easy to sign up and Rachel at Customer Service was very professional and helpful.
Insurer: Trupanion
By: Phyllis
Friendly fast and easy
Friendly service
Insurer: Trupanion Canada
By: Derrick