Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,742 total


Verified January 23, 2023

Wonderful experience with Furkin

What a wonderful experience with such a knowledge and remarkably friendly staff when we called to enquire about pet insurance!! The online application was so easy to navigate! We were so happy with the process and compassion with Furkin, which was by far superior to other insurance providers we had contacted!! Thank you so much for making this such an enjoyable process for us!! Ziggy and Marley

Insurer: Furkin

By: Laura

Useful
Verified January 23, 2023

Director

Great customer service

Insurer: Trupanion

By: Clara

Useful
Verified January 23, 2023

Super clean hotel in Waikiki

Great customer service on the phone!

Insurer: Trupanion

By: Mark

Useful
Verified January 23, 2023

great service- very professional

great service- very professional

Insurer: Trupanion

By: Arleen

Useful
Verified January 23, 2023

Great experience

The rep was very helpful in helping me understand what was covered

Insurer: Trupanion

By: Nedly

Useful
Verified January 23, 2023

Very personable and helpful

Very personable and helpful

Insurer: Trupanion

By: john

Useful
Verified January 23, 2023

Fantastic program!

We have nothing but gratitude for your amazing, empathetic staff and your services.

Insurer: Trupanion

By: Scott

Useful
Verified January 23, 2023

Thank you

Excellent clear communication and service

Insurer: Trupanion Canada

By: Deborah

Useful
Verified January 23, 2023

Excellent! Peace of Mind!

Staff are great to speak to & very knowledgeable.

Insurer: Trupanion Canada

By: Ceciley

Useful
Verified January 22, 2023

Everything went smoothly and your representative was friendly.

Everything went smoothly and your representative was friendly.

Insurer: Trupanion

By: Monica

Useful

Compare top pet insurance providers plans.