Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Great service
Although I started to enroll on line I had a few questions so called and spoke to Derek F. He was very helpful and walked me through my questions
Insurer: Trupanion
By: Barry
Easy to make a claim & the responsiveness of the agents
Easy to make a claim & the responsiveness of the agents
Insurer: Trupanion
By: Jeanette
Excellent service!
Excellent service!
Insurer: Trupanion
By: Amy
Great customer service
Great customer service
Insurer: Trupanion
By: Sean
Signing up is a breeze!
It was easy to sign up
Insurer: Trupanion
By: Aaron
It was really easy to enroll and I was referred by our Vet. I have not had to submit a claim yet but I hope it will be as easy as making the decision and signing up with Trupanion
It was really easy to enroll and I was referred by our Vet. I have not had to submit a claim yet but I hope it will be as easy as making the decision and signing up with Trupanion
Insurer: Trupanion
By: Stacy
Katie was great and very helpful and stayed on the phone with me explaining everything.
Katie was great and very helpful, and stayed on the phone with me, explaining everything.
Insurer: Trupanion
By: Patricia
Trupanion is the best!
Old Derby Animal Hospital is amazing in putting thru the charges and you are incredibly fast approving them. Thank you!
Insurer: Trupanion
By: Jane
Yogiâs insurance
The representative was so nice and throughly explained the coverage! Our veterinaryâs office recommended this company and I think that speaks volumes! I researched other pet insurance companies and I feel this company offered the best coverage.
Insurer: Trupanion
By: Trish