Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Easy set up
Easy to set and intuitive with sufficient links to supporting documentation.
Insurer: Furkin
By: Liam
Helpful staff
The staff who helped me is super nice and helpful
Insurer: Furkin
By: Yezi
Customer service very patience and kind.
Customer service very patience and kind. Explained what I needed to know about filing claims and how the deductible worked.
Insurer: Trupanion
By: Moriah
Every time I have called Trupanion I have had exceptional assistance both professional and friendly.
Every time I have called Trupanion I have had exceptional assistance both professional and friendly. My questions were answered and issues resolved. Thank you !
Insurer: Trupanion
By: Patricia
Efficient process
Knowledgeable representative who answered all my questions. There was a little pressure to sign up for the PT addendum, but otherwise a god experience. He provided very good service.
Insurer: Trupanion
By: Carol
great service!
the girl was very patient while I found all the information she needed. Very helpful!
Insurer: Trupanion
By: Tracy
Agent was great and helpful!
Agent was very understanding of my concerns. Very friendly and help me with ease
Insurer: Trupanion Canada
By: Emily
Trupanion makes it easy
Excellent response time
Insurer: Trupanion Canada
By: Kathy
Great customer service.
Great service! Compassionate and understanding!
Insurer: Trupanion Canada
By: Tina
Thank goodness we have insurance for our
Helpful and friendly
Insurer: Trupanion Canada
By: Larry