Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
Other Categories
Feel at Ease
Both Vets contacted Trupanion while we were in the office with our pet. The response and approval only took a few minutes. We were then free to schedule procedures and know what the cost would be. Very fast and efficient.
Insurer: Trupanion
By: Jan
courteous k.
courteous, k.nowelegable
Insurer: Trupanion
By: Craig
Customer service is always polite and helpful
Customer service is always polite and helpful
Insurer: Trupanion
By: Linda
Great coverage/ service and customer care is always top quality.
Great coverage/ service and customer care is always top quality.
Insurer: Trupanion
By: Lauren
I am extremely happy with the service I receive - how quickly claims are processed and especially how friendly and helpful everyone I talk to is.
I am extremely happy with the service I receive - how quickly claims are processed and especially how friendly and helpful everyone I talk to is. I highly recommend Trupanion to everyone thinking of getting a pet.
Insurer: Trupanion
By: Jaime
Knowledgeable Friendly
Knowledgeable Friendly
Insurer: Trupanion
By: Bob
So Thankful for Trupanion
Over the 12 years that our beloved dog was alive, Trupanion has been a great company to work with. I have experienced nothing but outstanding customer service in all aspects of working with Trupanion. I am so grateful that this company was recommended to me when our new puppy needed pet insurance, and to this day, I continue to recommend Trupanion to anyone embarking on raising a new pet. It would be wonderful if people's health insurance companies would be so easy and reliable to work with as has been Trupanion.
Insurer: Trupanion
By: Elaine
Por el excelente servicio y atencion.
Por el excelente servicio y atencion.
Insurer: Trupanion
By: Jenniffer