Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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All my experiences contacting Trupanion have been very helpful.
All my experiences contacting Trupanion have been very helpful. Pertaining to my most recent call Natalie was patient and pleasantly answered all of my questions. I appreciated her asking how my dog was doing. This is why Iâll always recommend Trupanion.
Insurer: Trupanion
By: Monique
Always prompt and pleasant attention to my questions or issues.
Always prompt and pleasant attention to my questions or issues.
Insurer: Trupanion
By: Rosemary
Excellence
Consistently excellent
Insurer: Trupanion
By: Jeff
customer service and coverage payments
customer service and coverage payments
Insurer: Trupanion
By: Carol
Ella es muy profesional en explicar todo
Ella es muy profesional en explicar todo
Insurer: Trupanion
By: Felix
Great and fast service as always
Great and fast service as always
Insurer: Trupanion
By: Blanch
Trupanion was very helpful
I had hoped I would never need to make a claim with Trupanion, but unfortunately my dog was diagnosed with IMHA. Trupanion was very helpful in setting up my claim and covered almost all the costs related to his condition.
Insurer: Trupanion
By: Matt
I've had this insurance for 9 years and have always received the best customer service & best experiences
I've had this insurance for 9 years and have always received the best customer service & best experiences
Insurer: Trupanion
By: Brittany