Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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ASPCA is absolutely customer friendly. They go out of their way to answer any questions I have. And it is so easy to submit a claim on line. I highly recommend ASPCA pet insurance. It will pay for itself each year.
Insurer: ASPCA
By: Keith
Excellent customer service excellent coverage with no maximums
Excellent customer service, excellent coverage with no maximums,
Insurer: Trupanion Canada
By: Kaitlyn
Super nice and professional.
Super nice and professional. I loved that she added in the end to give Stanley some pets from her.
Insurer: Trupanion Canada
By: Shannon
The representative was very polite and helpful My enrolment was great
The representative was very polite and helpful My enrolment was great
Insurer: Trupanion Canada
By: Nancy
UnaMae and I have been treated very well by Trupanion!
UnaMae and I have been treated very well by Trupanion!!! We want all our friends to feel as confident as we do!
Insurer: Trupanion Canada
By: Norma-Jean
Very efficient and knew there information
Very efficient and knew there information
Insurer: Trupanion Canada
By: Charleen
Signing up is simple
The registration process was simple. I can better review their communication and their payment processing system as the weeks or months progress.
Insurer: Furkin
By: Nicole
I always have a great experience with Trupanion
I always have a great experience with Trupanion
Insurer: Trupanion Canada
By: Crystal