Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,493 total


February 20, 2023

Claim

ASPCA is absolutely customer friendly. They go out of their way to answer any questions I have. And it is so easy to submit a claim on line. I highly recommend ASPCA pet insurance. It will pay for itself each year.

Insurer: ASPCA

By: Keith

Useful
Verified February 20, 2023

Excellent customer service excellent coverage with no maximums

Excellent customer service, excellent coverage with no maximums,

Insurer: Trupanion Canada

By: Kaitlyn

Useful
Verified February 20, 2023

Super nice and professional.

Super nice and professional. I loved that she added in the end to give Stanley some pets from her.

Insurer: Trupanion Canada

By: Shannon

Useful
Verified February 20, 2023

The representative was very polite and helpful My enrolment was great

The representative was very polite and helpful My enrolment was great

Insurer: Trupanion Canada

By: Nancy

Useful
Verified February 20, 2023

UnaMae and I have been treated very well by Trupanion!

UnaMae and I have been treated very well by Trupanion!!! We want all our friends to feel as confident as we do!

Insurer: Trupanion Canada

By: Norma-Jean

Useful
Verified February 20, 2023

Very efficient and knew there information

Very efficient and knew there information

Insurer: Trupanion Canada

By: Charleen

Useful
Verified February 19, 2023

Signing up is simple

The registration process was simple. I can better review their communication and their payment processing system as the weeks or months progress.

Insurer: Furkin

By: Nicole

Useful
Verified February 19, 2023

I always have a great experience with Trupanion

I always have a great experience with Trupanion

Insurer: Trupanion Canada

By: Crystal

Useful
February 18, 2023

Customer Service

Great customer service!

Insurer: MetLife

By: Anne

Useful
February 18, 2023

Great Insurance!

I have been with ASPCA since I got Tosca and I have been so satisfied with their service over the years. Easy to make claims, never had to context any item. Highly recommended!

Insurer: ASPCA

By: Valentina

Useful

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