Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Great customer service
Great customer service. Fast and efficient service.
Insurer: Spot
By: Shirley Luis
Claims are processed fast and have…
Claims are processed fast and have never had difficulty with any of them. I have a dog who has been very sick this past year and not having to worry about the cost has helped tremendously
Insurer: MetLife
By: customer
They are so helpful !!
I love MetLife and how trustworthy they are! I’ve always been reimbursed and I know that MetLife always has my pets back
Insurer: MetLife
By: customer - briana smalls
I love this insurance
I love this insurance. I've never had any issues and they get back to you pretty quickly. Its easy to get them information thats required.
Insurer: MetLife
By: C Bursiewicz
Wonderful Insurance
I have had a wonderful experience with MetLife Pet. I highly recommend it to anyone that wants and needs pet insurance.
Insurer: MetLife
By: Paula Grimes
Lifesaver
Metlife does a great job of ensuring we have a great experience. I can use the doctor I want, I get reimbursed 90%, and I love that they took on my pet after nationwide discontinued their plan. Metlife has been a true lifesaver for my pet! ❤️
Insurer: MetLife
By: Kristyn Wasikowski
Great customer focus
Easiest way to file and follow the progress of a claim. Excellent customer service and superb communication protocols.
Insurer: MetLife
By: John Richardson