Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,493 total


Verified March 11, 2023

Very helpful

The representative was very friendly and helpful.

Insurer: Furkin

By: Gina

Useful
Verified March 11, 2023

Good service

Good service and customer support

Insurer: Furkin

By: Ankit

Useful
Verified March 11, 2023

Furkin best suited my needs

I did a lot of research and found Furkin suited my needs the best. They were quick with responses to my emails and easy to sign up.

Insurer: Furkin

By: Marie

Useful
Verified March 11, 2023

Excellent customer service!

Excellent customer service!

Insurer: Trupanion Canada

By: Reshelle

Useful
Verified March 11, 2023

Excellent service

Fast friendly service.

Insurer: Trupanion Canada

By: Joel

Useful
Verified March 11, 2023

Signing up for Pet Insurance

It was easy all my questions were answered by Ali, which I appreciated.

Insurer: Trupanion Canada

By: Leslie

Useful
Verified March 11, 2023

Excellent service même en français

Parce-que jai eu un tres bon service et des information claire . Et une vrai personne au bout du fil vraiment très apprécié.

Insurer: Trupanion Canada

By: Yannyck

Useful
Verified March 11, 2023

Cello’s Experience

Quick and accurate.

Insurer: Trupanion Canada

By: Sandy

Useful
Verified March 11, 2023

Pleasant experience of support!

Trupanion’s online claim process was very easy, and they supported me, as good as possibly could have expected. Much appreciated!

Insurer: Trupanion Canada

By: Brian

Useful
Verified March 11, 2023

Couldn’t be easier

My Vets office sent in the claim while I was there and received an immediate response. Sure appreciate that from Trupanion and my vet

Insurer: Trupanion

By: Lorna

Useful

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