Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Sophie my 6 month old cockapoo
I was very impressed with the customer service I received from Sophia, she explained everything in detail and was very friendly and didn't rush me.
Insurer: Trupanion Canada
By: Brenda
I ?? Trupanion!
Wow- seamless! And the customer service was so pleasant! Stress free - Iâd recommend Trupanion to anyone who has a pet!
Insurer: Trupanion Canada
By: Liana
Excellent claims experience
Claims are submitted directly by my vetâs office. I have had coverage for my dog for 10 years now and have been very pleased with how claims are paid.
Insurer: Trupanion
By: Laura
Great Service
Easy to sign up and Max was friendly
Insurer: Trupanion
By: Allison
Convenient & Clear
easy via the smartphone app and quick review of the claim.
Insurer: Trupanion
By: Mindy
Fantastic service!
Fantastic as always!
Insurer: Trupanion
By: Scott
Awesome insurance to have!
Friendly, extremely prompt service
Insurer: Trupanion
By: Luciana
Great
Our experience was awesome, informational and easy
Insurer: Trupanion
By: Ruth
Honolulu policy
Scot Presson did a great job answering all my questions. He was patient and pleasant
Insurer: Trupanion
By: Lester
You can't go wrong with Healthy Paws
Healthy Paws pet insurance has enabled us to give the best care possible to my dog, Maya. Maya has lymphoma and Healthy Paws has shown deep caring and has been there through the 10 years of her life with fast response and reimbursement. Now even more we are thankful for Healthy Paws and their assistance through her chemotherapy treatment. I can go on and on with praise, but for the sake of this review, you can't go wrong wiith Healthy Paws Pet Insurance.
Insurer: Healthy Paws
By: MICHAEL