Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Friendly and helpful
Friendly, quick, helpful. It would be nice if there was a member portal to see/track claims, etc.
Insurer: Furkin
By: Geoff
Courteous and efficient service.
Courteous and efficient service. Thank you.
Insurer: Trupanion Canada
By: Patricia
Excellent Claims Service
Excellent service
Insurer: Trupanion Canada
By: Stephanie
Thank you
Excellent service
Insurer: Trupanion Canada
By: Hannelore
professional and friendly service ??
great customer service, knowledgeable staff and claims are in and out within a few days.
Insurer: Trupanion Canada
By: Pat
Thank you Trupanion
I fortunately have coverage for Atom my dog from Trupanion. He has made it so far because of the awesome doctors and support from Trupanion. I have been recommending and will continue to recommend Trupanion to friends and family. Thank you Trupanion
Insurer: Trupanion Canada
By: Gaurav
The best for my Sammy boy
Quick and thorough
Insurer: Trupanion Canada
By: Andy
Protecting newest family member
Tammy Lindsey gave me the feeling that I was having a conversation with a trusted best friend. Very reassuring, even when we began to have a âchoppyâ phone connection, whereby Tammy had to âresetâ her phone and call me back 20 minutes later.
Insurer: Trupanion Canada
By: Sandra