Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
Other Categories
Good customer service I always get the answer that Iâm looking for and they friendly
Good customer service I always get the answer that Iâm looking for and they friendly
Insurer: Trupanion Canada
By: Marian
Love them
Very easy to enrol. Everything was explained. When I called customer service they were very friendly
Insurer: Trupanion Canada
By: Betty
Always a smooth and expeditious process.
Always a smooth and expeditious process. When you deal with the professionals at Trupanion.
Insurer: Trupanion
By: Robert
User Friendly Experience!
Easy to navigate, efficient website. Clear pricing and policy. Called in with a question and got a friendly person on the phone !
Insurer: Trupanion
By: Sarah
Ease of signing up.
Everything went smoothly.
Insurer: Trupanion
By: Larry
Quick and Easy
I signed up through State Farm. The agent I spoke with made it easy and answered my questions.
Insurer: Trupanion
By: Karen
Shay
The associate was very helpful
Insurer: Trupanion
By: Angie
Highly recommend them
Claims service is wonderful. Claims are paid promptly and fairly. I wish my health insurance was as good as my dogs!
Insurer: Healthy Paws
By: Robert
Very pleased
I filed 2 claims with Embrace so far, one for Daisy’s bladder stone surgery and one for Duke’s ACL tear repair. Both claims were approved within 3-4 weeks. I called the company once with a question and a live person answered and resolved my issue. I’m very pleased and thankful i have my dogs insured. Duke’s surgery alone was over $7000!
Insurer: Embrace
By: Cindy