Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Very nice
Very nice. Explains everything about your question
Insurer: Furkin
By: Kimberley
Everything went very smoothly.
Everything went very smoothly.
Insurer: Furkin
By: Ken
Excellente expérience
Après recherche, Trupanion me semble être une excellente assurance et le service reçu à date a été très professionnel et courtois
Insurer: Trupanion Canada
By: Danielle
Ease of invoice submission and ability for pre-approval with payment directly to veterinarian.
Ease of invoice submission and ability for pre-approval with payment directly to veterinarian. Broad level of coverage and life long deductibles and coverage without an out of pocket cap.
Insurer: Trupanion
By: Ashley
Excellent communication skills
Excellent communication skills
Insurer: Trupanion
By: Bianca
My trupanion experience
Excellent! No hassle and everything was taken care of. I am so grateful I have trupanion to help me when I need them
Insurer: Trupanion
By: Danielle
Great customer service!
Great customer service!
Insurer: Trupanion
By: Theodora
I have always had very cheerful and pleasant Trupanion representatives helping me on the phone.
I have always had very cheerful and pleasant Trupanion representatives helping me on the phone. They always ask how Elliott (my dog) is doing. And are very helpful explaining how the insurance works with me. Having good services helps when it comes to pet insurance and understanding it. It is the best investment that we made for our family member Elliott, by purchasing Trupanion Pet Insurance.
Insurer: Trupanion
By: Susan
Good Pet Insurance Plan
It was very easy dealing with Trupanion. Everything that I was unable to do was done for me by Trupanion. Everything should be this easy in life. The reimbursement was sent to my checking account and was done in short order. Trupanion employs very caring and very competent people.
Insurer: Trupanion
By: Frederick