Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Very easy
Very easy. I called to ask a question and they we beyond nice and friendly!
Insurer: Furkin
By: Kimberley
Rep was informed and it was an efficient set up process.
Rep was informed and it was an efficient set up process.
Insurer: Trupanion Canada
By: Mary
Ten Years of Complete Satisfaction
Always fair and great people.
Insurer: Trupanion
By: Linda
Easy to signup! Great Customer Service!
Easy to sign up. Called and asked questions and had immediate responses in an extremely timely manner
Insurer: Trupanion
By: Zachary
Excellent customer service.
Excellent customer service. Very polite and friendly. Explained everything very well,
Insurer: Trupanion
By: Kathryn
New policy
Great service but Iâm still donât have the plan to use to compare
Insurer: Trupanion
By: Milagros
Easy and speedy service!
It was easy to chat with someone via messaging and also a live person. They also made it easy for me to submit the claims and reviewed and decisioned them quickly
Insurer: Trupanion
By: Julie
Super happy
Like always very quick response to a claim or phone help.
Insurer: Trupanion
By: Mario