Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Amazing customer service
You guys were amazing from start to finish, if i had questions they were answered so quickly and payment was so fastâ¦thank you soo much
Insurer: Furkin
By: Jamie
Customer service is outstanding
I am new to the Furkin community but when setting up my pups policy, I found the customer service to be outstanding. The agent was so kind and worked quickly to get me answers to my breed specific questions. Gave me confidence I made the right choice in choosing Furkin!
Insurer: Furkin
By: Tiffany
Friendly and answered all my questions.
Friendly and answered all my questions.
Insurer: Trupanion Canada
By: Kirsten
I likedthe rapor and helpfullness with the ladyon the phone
I likedthe rapor and helpfullness with the ladyon the phone
Insurer: Trupanion Canada
By: Anne
Fantastic!
Although we have had Trupanion pet insurance for several years, fortunately we have never needed it. When our little pup got sick, we were amazed how quick and accommodating Trupanion was in processing our benefits. Thank you so much, Terry and Kathy Sturgeon
Insurer: Trupanion
By: Terry/Kathleen
everyone was kind and courteous and was concerned for my pet Shiloh's well being
everyone was kind and courteous and was concerned for my pet Shiloh's well being
Insurer: Trupanion
By: Dawn
Excellent company
Excellent experience with this ins company
Insurer: Trupanion
By: Susan
I had a good experience. Representative answered my questions and was friendly and helpful.
I had a good experience. Representative answered my questions and was friendly and helpful.
Insurer: Trupanion
By: Carol