Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,493 total


Verified March 16, 2023

Genuine and professional

I have secured insurance for my new puppy through Furkin. So far all communications with Mallory and others have been nothing but genuine and professional. I feel confident that my needs will be taken care of in the future with Furkin.

Insurer: Furkin

By: Bonnie

Useful
Verified March 16, 2023

Donna

Excellent customer service. Sign up was easy

Insurer: Trupanion Canada

By: Donna

Useful
Verified March 16, 2023

Pet insurance for Surgery

Excellent experience. Our claim was p processed in a timely manner and all our expectations were met. It was very simple using the Trupanion app. Many thanks.

Insurer: Trupanion Canada

By: Lita

Useful
Verified March 16, 2023

Great service!

Great quick service.

Insurer: Trupanion Canada

By: Joan

Useful
Verified March 16, 2023

Continue the good job

Trupanion never delays claim processing. They always explain by providing details on the decision. They are pets owners trusted partner. Thank you for your service.

Insurer: Trupanion Canada

By: Cherry

Useful
Verified March 16, 2023

Well worth having!

Very happy how fast the responses on claims and also the coverage trupanion gives.

Insurer: Trupanion Canada

By: Vicki

Useful
Verified March 16, 2023

Seven years of good experiences.

A pleasure to work with since day 1.

Insurer: Trupanion

By: Gary

Useful
Verified March 16, 2023

Easy sign up for insurance for your pet

easy and quick

Insurer: Trupanion

By: Michelle

Useful
Verified March 16, 2023

Great Pet Insurance

Easy to use

Insurer: Trupanion

By: Rae

Useful
Verified March 16, 2023

Excellent customer service.

Excellent customer service. Easy to navigate.

Insurer: Trupanion

By: Jennifer

Useful

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