Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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Great experience!
Friendly,knowledgeable, professional, my questions were answered to my satisfaction, my son also recommended your service.
Insurer: Trupanion Canada
By: Gordon/
Finally a Pet Insurance that makes sense
Because Aaron was fantastic in explaining everything to me
Insurer: Trupanion
By: Elayne
Excellent
Easy to reach. All questions answered. Vet highly recommended.
Insurer: Trupanion
By: LISA
Trupanion Pet Insurance Review
It was very easy signing up. I had to change one question and chatted with Vanessa, who was very prompt and helpful.
Insurer: Trupanion
By: Mary
Love it!
Very easy to submit claims and prompt service.
Insurer: Pets Best
By: Phyllis
Amazing Pet Ins Company
I purchased pet insurance on my Aussie, Bandit, when he was a puppy. He is now 7 years old and thankfully I've only needed to use the insurance for two illnesses so far in his life. Healthy Paws has been there for me in our time of need. The first was an eye injury that resulted in an emergency specialist hospital visit on a weekend during Covid. Multiple visits and many eye drop refills later, I never had an issue with claim reimbursement. My most recent event was a mass we found in Bandits mouth that turned out to be cancer and resulted in a partial mandibulectomy. He is two weeks post-op today and the claim staff once again handled my claims quickly and reimbursement was deposited quickly in my bank acct. They also sent a follow-up asking how Bandit was doing. An amazing company and I recommend them to friends any time I can.
Insurer: Healthy Paws
By: Rhonda
Easy Signup
Easy and effortless sign up
Insurer: Trupanion Canada
By: Mathew
Amazing service
Excellent service thank you !
Insurer: Trupanion Canada
By: Kelly